| Forgot your password? | Register
     
 
Search knowledge base article
Title
Category



Xian NMS and Data Server components are in charge of receiving and processing all the rule’s alerts and performance data information. The NMS obtains all the data from the devices, then processes it and finally sends the information to the data server, which receives the information from all the NMS associated to it and store the information in the Xian database. In Xian 2005 Network Manager build 2.1.20.104 and previous, when there is a lot of information arriving to the data server, such as performance data from many rules applied to many interfaces. In this case the data server creates a queue in memory because it can not handle the information as fast as it arrives, so depending on the amount of data, the queue consumes large amounts of memory causing eventually the whole system to collapse due to a memory leak.

Jalasoft Xian Network Manager 2005 SP1 has the possibility to add new plugins to its environment allowing users to monitor other devices such as NetScaler switches, 3Com switches, Solaris servers and new plug-ins that are not included in this release version of Xian Network Manager. This document will cover the plug-in requirements, installation and un-installation process.

When you launch rules configured to collect performance data over any device on the Xian console, this data is never shown on the MOM 2005 operator console under the performance view.

Xian Network Manager can not execute queries to the database because the DB manager is configured in a case sensitive mode, which means that it makes a difference between lowercase and uppercase sentences. This causes the queries performed on it to refer to the database objects exactly as they are named. The problem which is created is then that the Xian Data Server executes queries to the database in a non sensitive mode and some tables and table elements are not reached. Finally, the Xian console can not be opened because it depends on the Data Server.

If you have installed Xian 2005 Network Manager build 2.1.13.97 or earlier, and then you migrate this environment to Xian SP1, the migrated Network Scan Tasks do not discover any Linux agent.

The Xian 2005 Network Manager SMP for UNIX Server (Linux and Solaris) monitors the most critical components from the computer such as the CPU load, system uptime, file system usage and interface traffic among other features. Additionally, it is critical to monitor the state and performance of the most critical and important processes running on the UNIX Server. To provide a solution for this, Xian 2005 Network Manager SP2 implements the UNIX Server process monitoring feature.

Jalasoft Xian Network Manager 2005 provides a stable architecture and functionality for network devices and UNIX Servers monitoring. However, the success of the product is based on the capability of monitoring the network infrastructure 24 hours, 7 days a week. Even if a Xian component goes down, Xian must still work and monitor properly the network. It is for this reason that Xian Network Manager 2005 implements the NMS failover mechanism feature.

The Cisco Router 4700 sub interfaces have problems with the Xian rules that obtain information from these interfaces; this causes Xian to give error messages in MOM.

When you open the Xian console you see that all the rules are on the ‘pending to start’ state and never change from that state. Additionally, if you launch another rule, this rule also goes to the ‘pending to start’ state.

After installing Xian Network Manager, on a machine under a single installation or on different servers under a distributed installation, you start discovering devices and launching rules over them, but there are no alerts or performance counters which arrive to MOM 2005. Additionally, no exception is generated indicating an error.

After several tries the Linux box can not be discovered by Xian Network Manager Io.

When an add device rule is executed in order to discover a Cisco Catalyst 2950G or 2970G switch, the rule abruptly stops and no device is added to the console. Additionally, an error message is shown on the alerts tab on the Xian console indicating an unknown exception occurred.

When an add device rule is executed in order to discover a Cisco Catalyst 3750 switch, it stops and no device is recognized. Additionally, an error message is shown on the alerts tab on the Xian console indicating an unknown exception occurred.

There is no information showing up in Xian Network Manager from the APC UPS. After running the add device rule it raises an alerts that says: If it is not possible to retrieve device information, please verify: - That the device is up. - SNMP is enabled. - That SNMP connectivity exists to the device. - The provided community string is correct.

The ‘Device Availability’ rule monitors if a certain device is available or not, e.g. if it is possible to obtain SNMP information or if there is ICMP connectivity to the device. When the device is not accessible, this rule disables all the rules that are monitoring the device until the device is available again. By default, this rule is disabled on the Xian 2005 Network Manager console.
1 2 3
Copyright © 2002-2008 Jalasoft Corporation. All rights reserved. - Ver. 1.0.021