Often users face issues with new websites, such as broken code, bad design, and non-functional buttons. Problems like these create a bad brand impression and cause the bounce rate to go up. For B2C/B2B businesses, such issues can directly affect the bottom line.
However, there is a test through which businesses can see how their website works on different browsers. It's called a cross-browser test, and it allows businesses to check browser-specific compatibility issues before launching.
Cross-browser testing is a non-functional QA process that checks how your code performs across different browsers (Google Chrome, Safari, Microsoft Edge, Mozilla Firefox) and screens (Phones, Smart TVs, laptops, tablets, and desktops).
This test is performed both before and after the website is developed. This allows the companies to manage the risk and cost associated with UX changes and ensure that the website works reasonably well across all browsers. Apart from this, this test also evaluates the user-friendliness of your application/tool.
So what are the steps involved in cross-browser testing? Let’s have a look.
1. Setting up the groundwork
First, you need to set up a foundation for your test. This includes choosing a browser and a basic test to understand how your tool/website works under the most favorable circumstances. Once this test is run, you can proceed to the next step.
2. Test Design:
After performing the first step, you need to create a test design. This means creating a plan to cover different aspects of the cross-browser testing, such as
You need to check the basic functionality of your website/tool and the components attached to it, such as links, chatbots, and submenus.
Your website should have a robust backend architecture to support your functionality. This includes testing server-side infrastructure and APIs. You also must ensure that your database is configured and cookies are handled correctly.
Your website/tool should be able to fit different screen sizes (such as desktops, smartphones, and laptops) without loss of quality. This test ensures that all your front-end components, such as texts, fonts, images, etc., work perfectly and adhere to your desired layout.
You should ensure that your website is accessible and follows the WCAG guidelines for accessibility. Disabled/disadvantaged people should be able to use your product without facing any experience gaps.
For businesses that need expertise in cross-browser testing, Jalasoft has over 20 years of experience in software development and testing. They provide a wide range of software testing services and customized solutions to test your tool within the defined parameters and guidelines.
3. Test Procedure
Cross-browser testing can be done manually or through automation. In the automated way, the QA team writes test scripts for running automated tests on your tool/website. This method allows testers to run multiple test-case iterations across browsers in parallel.
In manual testing, the testers write test cases and run them manually, one by one. This is done until all the tests are completed.
Even though manual testing is more time-consuming than automated, it has its advantages. It is more reliable and easy to learn. You don't need extensive training and tools to perform tests this way.
Furthermore, if an automated test finds an error, it will stop execution and throw an exception. In contrast, a manual tester will continue testing even after finding errors, as manual testing allows for observation and deduction. Manual testing is also useful in situations where creative testing is required, such as when performing UI/UX testing.
4. Choosing tools and infrastructure
Once you have decided on your project's scope, you need to set up your test infrastructure. For this, you can either use a testing tool or set up your own device/simulator.
Simulators are an inexpensive solution for cross-browser testing. However, they are not fully reliable, nor are they scalable.
There are many manual testing tools available in the market that you can use for your QA.
Bitbar by SmartBear
Formerly known as cross-browser testing, this is one of the most popular manual testing tools available in the market. Many organizations worldwide, such as VISA, Mozilla, and CVS, use this tool for their QA strategies.
This tool allows you to scale your testing through CI/CD pipeline deployment. You also have the flexibility to choose your testing framework and language.
This manual testing cloud allows its users to execute tests across 3000+ browsers. It can also perform live testing and testing at scale (through emulators and simulators). Testers can also use this tool to capture screenshots automatically, which is useful for analysis and reporting.
This QA testing tool allows you to manually test your website on their cloud. Through this tool, testers can quickly render test pages and perform live checks of their website. This tool is highly useful when you have to perform a test quickly.
5. Test execution
After defining the testing methodology and choosing the infrastructure, it's time to perform the actual testing. Normally testers use popular browsers such as Chrome and Firefox for their initial tests. Once those are successful, testers move on to other browsers.
After they complete testing, the QA team conducts extensive reporting and analysis. These reports are necessary for developers to understand what changes are required in the code for the next release.
Cross-browser testing is an amazing tool that allows you to verify your application/website in multiple environments. In addition, it allows developers to fix device implementation and UX issues proactively and cost-effectively.
Cross-browser testing can be done manually or through automation. Both ways have their own advantages and disadvantages. As a business owner, it's your responsibility to understand the pros and cons of both ways and implement the one that best suits your requirements.