Database migration case study
Streamlining End-User Documentation Success Story
How our team helped a client migrate their largest product documentation to a more user-friendly platform.
The challenge
Tackling Outdated Documentation to Cut Costs and Save Time
Our client was facing the challenge of migrating the documentation for one of their largest products to a more current platform, in order to streamline the process and reduce the time and costs associated with end-user documentation.
How we approached it
Strategic Thinking, Technical Writing: How We Modernized the Docs
Our team, with over 10 years of experience in maintenance, creation, and improvement of end-user documentation for a wide range of software products, stepped in to provide the expertise needed for this project. With a dedicated team of 11 InfoDevs (also know as Technical Writers), we successfully migrated the documentation to a more user-friendly platform within the given timeframe. This involved a thorough research process to assess potential hosting options, considering factors such as the benefit-cost ratio and impact on the software development life cycle.
Our Results
The client obtained a streamlined documentation process that reduces the time and costs associated with end-user documentation.
