LINQ case study: Achieving Automation Success and a Scalable QA Strategy

Software quality improvement: LINQ success story

Automating and Scaling Quality Assurance for LINQ

Supporting a school administration solutions company with streamlined testing and automation.

A four-year partnership built on mutual dedication to educational excellence

Shared Vision, Shared Mission

Jalasoft, with its strong dedication to enhancing education through technology, partnered with LINQ, whose mission is to empower the everyday heroes who make K-12 districts and schools stronger, to develop a tailored automation and QA strategy. This collaboration aimed to equip LINQ with the tools necessary for growth and to better serve its clients, ensuring sustained success in an evolving industry, and resulted in four years of strong partnership!

Case study summary

Our Key Takeaways and What We Built Together

LINQ was struggling to scale their operations whilst maintaining their product's high quality. Our team provided the company's QA department with top-tier professionals to effectively build an automation framework, establish solid test cases, and acquire a keen ability to test. 

Industry

Education Solutions

Partnership Length

4 years

Team Size

22

Engagement model

Dedicated Team

The Tech Stack That Powered the Project

AWS

Testimonials

What Our Clients Say About Us

About LINQ

LINQ is a leading School Administration Solutions Company, recognized for its innovative approach to education management systems. With a vision to transform how educational institutions operate, LINQ offers a comprehensive suite of products designed to streamline administrative tasks, improve communication, and optimize resource allocation. Their intuitive, user-friendly solutions empower educators and administrators to focus on what matters most—delivering high-quality education.

The client's challenge

LINQ's Need to Grow and Sustain Quality

LINQ had previously attempted to automate its processes but faced challenges due to poor integration across desktop, web, and mobile platforms. Manual testing required around two weeks and involved 20 team members, amounting to roughly 25 points, which created a significant burden for their support team.

The Jalasoft approach

How We Created a Robust QA Strategy

In light of the challenges presented, we quickly stepped in and took over. Our team provided LINQ’S QA department with quality resources to effectively build an automation framework, establish solid test cases, and acquire a keen ability to test. Our experts integrated seamlessly with the LINQ QA and development teams, improved communication, understood business needs and deliverables, and focused on creating the right environment for manual and automation testing and daily reporting of the automation tools.

We Assembled a Highly-Skilled Dedicated Team

To meet LINQ's growing needs, Jalasoft assembled a dedicated team of highly skilled professionals specializing in automation and quality assurance. This team was carefully curated to include experts in TypeScript, Selenium, JEST, and other relevant technologies, ensuring the right mix of skills to meet LINQ's complex requirements.

Project Manager

Oversaw the project lifecycle, ensuring timely delivery and facilitating clear communication between stakeholders.

Automation Engineers

Specialized inTypeScript and Selenium, responsible for developing and maintaining automated test scripts.

QA Analysts

Focused on manual and exploratory testing to complement automated efforts and ensure comprehensive test coverage.

Technical Lead

Provided technical direction and mentorship, ensuring adherence to best practices and quality standards across the entire team.

Tech stack breakdown

The Powerhouses Behind Success

DevOps

Development

Automation

Manual QA 

Amazon Web Services  Google Cloud Platform Azure Dev Ops  Terraform Datadog Oracle DB  SQL Server  Powershell  Windows Server

Our outcomes

Improving QA to Build Better, Faster, and Smarter

Our Athlete Developers, known for their adaptability and ability to produce quality work, were key in preparing the client for it's expantion and taking on new clients. As LINQ continued to grow, their need for Jalasoft's expertise expanded, resulting in the formation of a dedicated team of 22 professionals. This long-term collaboration has been instrumental in supporting LINQ's expansion and ensuring the continued success of its product offerings. 

Improved Product Quality

Improved product quality

Enhanced overall product quality for end users, resulting in increased customer satisfaction and retention.

Scalability

Built a scalable testing framework designed to support LINQ's future growth and expansion.

Increased efficiency

Reduced testing time by 50%, enabling faster release cycles and accelerating time-to-market for new features.

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Enhanced quality assurance

The quality assurance processes and frameworks ensured consistent high quality across all the client’s software solutions.

Streamlined processes

Jalasoft's automation initiatives led to more efficient workflows, reducing manual effort and accelerating development timelines.

Learn from our success

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Long-term strategic partnership

A Key Ally for Growth

Jalasoft's partnership with LINQ is rooted in a shared commitment to innovation, quality, and a deep commitment to improving education and technology. Over the past four years, our collaboration has grown into a strategic, long-term alliance that goes beyond project delivery. Jalasoft has consistently demonstrated its dedication to LINQ's success by providing ongoing support, driving continuous improvement, and delivering proactive solutions. As LINQ continued to grow, so did their reliance on Jalasoft's expertise. This led to the formation of a dedicated team of 33 professionals focused exclusively on LINQ’s success. This long-term collaboration has been instrumental in supporting LINQ's expansion and maintaining the strength and reliability of its products.

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